Your confidentiality is of the utmost importance to Dr Barker.

 

Dr Barker is registered with the Information Commissioners Office. In terms of confidentiality all of your information is stored securely and in line with ICO regulations. Your therapy information will be kept for six years and you are able to request copies of your notes if required. There may be a small charge to cover photocopying, postage and administration time. Third parties are not able to receive copies of your notes without your signed authority (please see exceptions below) and accompanying photocopied proof of your identity which includes your signature (e.g. a driving licence).

It is part of Dr Barker’s contract with Health Insurance Companies that they may require reports on insured client’s therapy progress and may at some time request access to therapy notes for audit purposes.

For medico-legally funded cases there is an obligation to provide reports on therapy progress to assist the legal process. These reports will be forwarded to the instructing solicitor, but also seen by other professionals involved in settling your case.

It is normal practice to communicate with a client’s general practitioner or another referring doctor. If you have concerns about this, please discuss with Dr Barker prior to assessment.

There are some exceptional grounds when your confidentiality cannot be maintained. These are if you or someone else is at risk of harm or if a court subpoena or police warrant is presented. These situations are exceptionally rare. Further details are included in my Fair Processing notices.

In order to ensure Dr Barker’s psychological assessment and therapy work remains of the highest standard and to meet the requirements of continued registration with the HCPC and the BPS, Dr Barker has supervision with other qualified mental health professionals. Your case may be discussed; however, your name and any personal identifying features will not be disclosed.

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Please be aware that whilst Dr Barker uses appropriate internet security measures she cannot be held responsible for the safe transit of unencrypted emails coming in through the contact box on the website. Therefore, she recommends that information sent through the contact box is not of a personal nature and that you request a call-back if you do want to discuss such topics. Alternatively, you may wish to email her an encrypted document via your email to helen@flowpsychology.co.uk or telephone her on 07828942681. Dr Barker will respond to any messages left on her answer phone at her earliest convenience.

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Dr Helen Barker

Consultant Clinical Psychologist

35 Park Place

CARDIFF

CF10 3RL

 

Telephone: 07828942681

 

Email: helen@flowpsychology.co.uk